Support

Questions, problems or ideas: write to info@siafy.co. A real person reads every message and we usually answer within two working days. You can also tap Profile → Contact us in the app.

Please never send your journal, letters or your recovery code by email unless we ask for the code to find your data.

Moving to a new phone: your recovery code

Bloomara has no accounts or passwords. Your story is tied to your phone and comes back on a new phone only with your recovery code.

  1. On your current phone, open Profile → Recovery code, create the code and write it down or save it to Files.
  2. On the new phone, install Bloomara and tap I’ve been here before, then enter the code.

For your safety the code is shown only once. If you lost it but still have your old phone, create a new code there (the old one stops working). If you lost both the phone and the code, we can’t restore your story: we don’t know your name or email, so the code is the only key.

Export your data

Profile → Privacy & data → Export creates a ZIP with your words as text and JSON, your photos and your voice notes. It works any time, with or without Premium. Profile → Export documentary makes the documentary PDF of your pregnancy.

Delete your data

Profile → Privacy & data → Delete all my data permanently deletes everything on our servers. Step by step, and how to ask by email without the app: Delete your data. Deleting your data does not cancel a subscription; cancel it in your App Store or Google Play account.

Inviting your partner

  1. Open Profile → Partner & sharing and tap Share invite. Your partner gets a short code.
  2. Your partner installs Bloomara on their own phone, taps I have an invite code and enters it.
  3. You choose exactly what they see (for example a mood emoji or a letter you decide to share). Your journal and letters stay private unless you share them.

If the code has expired, share a new invite from the same screen.

Subscriptions

Bloomara Premium is a monthly or yearly subscription that renews automatically. It is bought and billed by Apple or Google, so they handle payment, renewal and cancellation:

Cancel at least 24 hours before the renewal date to avoid the next charge. Premium stays on until the end of the period you paid for.

Restore purchases

On a new phone, or after reinstalling, open Profile → Subscription → Restore purchases while signed in with the same Apple ID or Google account you bought with. If you moved to a new phone, restore your story with the recovery code first, then restore purchases.

Refunds, including partner gifts

Because Apple and Google take the payment, only they can issue refunds, for subscriptions and for the small one-time gifts a partner sends:

A refunded gift is removed from both of your apps.

Mira

Mira is an AI voice. She reads affirmations and meditations and, only if you turn it on, writes a weekly reflection from your own journal entries. She does not chat or give advice. You can turn Mira’s personal features off at any time in Profile → Privacy & data.

Not medical advice

Bloomara is a journal and emotional companion. It does not provide medical advice, diagnosis or treatment, and we can’t answer medical questions. If anything about your health or your baby’s health worries you, contact your midwife, doctor or local emergency number. More: Medical disclaimer.